Workflow Automation and Business Process Management

Workflow Management and Business Process Management Solutions enable organizations to automate, manage, monitor and optimize a broad range of mission critical business processes. Automating business processes can address real business problems by optimizing the interactions between people, processes, and systems and result in new ways of working that reduce costs, raise visibility, improve reliability, and improve the performance of individuals, teams, and the organization.

BPM is a management discipline that requires organizations to shift to process-centric thinking, and to reduce their reliance on traditional territorial and functional structures. BPM has evolved from past management theories and practices, such as total quality management (TQM) and business process re-engineering (BPR). BPM requires tools that managers can use to control and modify their processes. Specifically, it requires technologies that make process explicit — that is, clearly expressed and readily changed. They provide graphical models that enable managers to control various aspects of business operations and invoke the relevant resources. BPM-enabling technologies have existed for many years as point products supporting explicit control of particular aspects of a process, such as human workflow, document and image routing, and system-to-system interaction patterns. DataLan’s Workflow Automation and BPM Solutions are based on Microsoft SharePoint™ technology and are integrated into the Microsoft Office System. Compared with stand-alone BPM solutions they are easy to configure, deploy, and manage, and most important, offer a shorter and simpler path to user acceptance and a faster ROI.

Elements Model and Design Business process modeling and documentation Visual design and electronic forms Visual design and collaborative applications Develop and Deploy Development of business processes Develop new composite processes from reuse of existing systems Deployment of highly distributed processes Manage and Interact Intuitive end-user task interaction through Office Interaction with collaborative processes Effective management and control of distributed processes Analyze and Optimize Real-time traching of end-to-end business process performance Management visibility into business process performance Real-time process optimization Related Service Offerings Information Worker Application Proof of Concept Information Worker Application Requirements and Design

Technologies Windows Servers Office SharePoint Server Exchange Server BizTalk Server Windows SharePoint Services K2.net